Several months ago, a friend recommended I give Reddit a try. He said lots were going on at the site, and I would enjoy it.
“Enjoy” was not the first word I thought of when he mentioned it. I think I was more in the “fear” camp initially.
But I eventually overcame my concerns, joined Reddit, and spent a couple of months trying to get into the flow of how things worked and finding subreddits I was interested in.
Once I felt more settled, I wanted to give back to the community, so I started looking at places to contribute.
Naturally, I gravitated toward the personal finance topics.
But it didn't take long to find out that everyone on Reddit is a money management expert who will be retiring early. (I hope you can hear the sarcasm in that.)
Anyway, I had little interest in explaining money problems to a 32-year-old “expert” with almost no net worth to his name. I had seen others try, and the pack descends on him, so no, thank you.
I kept searching.
I found a subreddit where people posted their resumes and asked for help reviewing them. As someone who had reviewed thousands of resumes during my working career, interviewed and hired hundreds of people, and managed my own career with success, I knew I could help.
So I dived in…
The Average Questioner
After reading several posts, I could see a pattern — a solid pattern.
The posts were eerily similar to each other. I know that rarely happens, but again and again, the same post popped up.
Here's a representative sample of what the vast majority were like:
I have been looking for a job for a year now and am having no luck at all.
I have applied for about 900 positions and haven't received one call back, so I'm sure the problem is my resume.
Can you look it over and offer suggestions on how I can improve it?
The resume was attached for us all to comment on.
To say the resumes were a mess is an understatement.
I'm not sure where these people got their initial advice on creating a resume, but I assume it was either a first-grade elementary class or a trained monkey.
Anyway, it was apparent why the resume wasn't getting any results.
Even more, I saw a second pattern developing. Again and again, each poster had the same issues. They were making critical mistakes — ones that made their resumes almost worthless.
I saw this so often that it got to the point where I made the same recommendations to the poster after poster. Eventually, I made responding easier by writing out a detailed response, saving it as a document on my computer, and literally copying and pasting it to one question after another. They all needed the same advice!
So in the interest of saving future posters the trouble of asking for help, I thought I'd share the three common issues reddit posters faced and my recommendations on how to address them.
I'll list them as recommendations of what to do instead of what to avoid, as I think it's more positive.
So with that said, here are my three tips for making your resume as strong as possible:
1. Follow a standard format full of easy-to-read bullet points.
Consider this finding detailed on Time:
According to a study released this week by TheLadders, an online job-matching service, recruiters spend an average of six seconds reviewing an individual resume. The standard thought was that recruiters spent at least several minutes on each CV. Nope.
Six seconds! Yikes!
The reality is that recruiters have a TON of resumes to sort through, so they need to weed them out quickly. That's why each one gets six seconds.
This means that a resume writer needs to capture their attention and stand out (in a good way) in six seconds. If this happens, perhaps the review can be extended to 10 or 15 seconds, which allows the candidate enough time to tell his story a bit and hopefully make the “maybe” pile instead of being consigned to the trash bin.
What exactly do I mean here? I suggest the following:
- Do not get creative. You need to follow the standard format of 1) contact info at the top, 2) work experience in reverse chronological order next, and 3) education at the end. Recruiters are used to this format, and using it ensures they spend their time looking at your background and not figuring out where the info is. If you get creative and develop a non-standard format resume, they spend their six seconds trying to figure out what the heck is going on, and you lose your chance to impress them.
- Use bullet points to detail your experience. As you discuss your work experience, highlight your accomplishments (more on this below). These are easy to read quickly and can convey a ton of information in a short period of time. In six seconds, several bullet points can easily communicate, “this is someone I need to talk to.”
- Forget the list of skills at the top. I don't need you to tell me you're “creative, determined, and results-oriented.” I'll make that determination for myself. Tell me what you've done, and from there, I'll form my own conclusions.
There are exceptions to these, of course. If you're applying for a creative position, then throw out the rules and be creative with your resume (as long as you still communicate well, of course). If you have some skill required for the job (or gives you a leg up), you may want to include it at the top. But for 95%+ of the jobs out there, these tips hold.
The resumes I saw on reddit were all sorts of messy. People were detailing their job experience in paragraphs so difficult to read. I'm sure no one plowed through them. They listed their experience at the end of the resume and in no particular order. They were spending the first half of the page telling us what they thought of themselves (and their abilities) versus getting to the presentation's meat. These resumes were train wrecks, and it was easy to see why they had not been effective.
2. List quantifiable accomplishments beginning with action verbs.
Consider two candidates. The first one lists the following in detailing his most recent job:
I helped the sales team in their work.
The second lists this:
Supported nine-person team to deliver 10.4% sales growth over the previous year and earn a company-wide recognition award for performance.
Now, which of those two people would you want to interview? (By the way, the purpose of a resume is to get you an interview.)
See how the second is so much better than the first? If you don't, let me name a few ways:
- The second seems like it's written impartially (though it's not, of course.) By not using “I,” it makes the accomplishment less from you and more objective.
- There's action in the second one. The candidate “supported” the team. What did the first person do? Probably whatever they told him. The second person took action (and appears to be more of a go-getter). By the way, “supported” isn't the greatest action word in the world. I prefer “led” or “directed,” but most entry-level people aren't at the stage where they direct or lead much, so you have to use the best word you can.
- The second has QUANTIFIABLE results. They are not vague — you know he was part of a team that had a 10.4% sales increase. That's both specific and impressive.
- The second sneaks in a second point detailing why he's awesome. Not only did he work to deliver great sales, but an outside source (“the company”) recognized the efforts as outstanding. This guy is a winner!!!
The sad thing is that these two different lines could actually be the same person! It's just that if he has no clue how to write a resume, it might be more like option 1, but if he had a bit of direction, he'd write it as option 2.
Questions I get about this tip often come down to “I don't have any accomplishments” and “I'm not sure how to quantify what I've done.”
If you literally have zero accomplishments, you need to make the bullets sound as impressive as possible. That said, if you have honestly contributed nothing meaningful to your current employer, why should a new one want to hire you?
If you have accomplishments but aren't sure they can be quantified, that's better than nothing. But think hard and use numbers if at all possible as long as they are impressive (delivering a sales increase of 0.1% is not worth mentioning — unless, of course, the rest of the company was down 20%, and then you'd want to list it as “Delivered 20% sales increase versus rest of company.”)
3. Focus on networking if you really want to find a job.
Submitting a resume online makes the applicant feel like he's doing something, but the chances of being hired this way are remote. In fact, Forbes says, “This method works just 4% of the time, on average.”
I have advertised jobs online several times, and we'd always get a few hundred applicants for one position. I probably spent less than six seconds on each resume to get it down to 10, or so I felt were qualified. I'm sure I missed many great candidates this way, but the sheer numbers dictated my actions. Many companies face the same thing; that's why the odds of being hired from an online source are not great.
Instead, do a little networking. You know, actually, talk to human beings — people you know, people friends and family know, people past co-workers know, people your college professors know, and on and on. Talk to people, tell them what you're looking for, and ask if they can help or know anyone who can.
By the way, you're going to need to be a good networker to advance your career anyway (networking is one of my seven steps to make millions more in your career), so you might as well get good at it now.
Networking takes a lot more effort (which is why people probably avoid it) but is MUCH more successful. Forbes says this method “works 33% of the time.” The only thing that works better (at 47%) is “knocking on the door of any employer,” which is simply a cold-call version of networking.
If you're looking for another source on the dynamics above, consider the facts presented here:
- 80 percent of jobs are not posted online.
- Only about five applicants actually earn an interview from hundreds of applications.
- Referrals account for around a third of all external hires.
Networking allows you to break out of the pack, find a personal connection, and get selected as one of the few who get an interview. Using it, you have between a 33% and 47% chance of success — versus a 4% chance simply posting online. Is it any wonder these reddit posters were having issues?
It's Not Just Reddit Users
My experience here was with reddit users, but it's not unique to them.
Almost everywhere I get asked about reviewing a resume (from a friend in person, someone emailing me one, online on other sites, etc.) I see the same missteps. These there are very common. And unfortunately, if you get them wrong, you are significantly hurting your chances for success.
That said, now that you know how critical these are, implement them in your next resume. If you do, you'll stand out from the pack, and your odds of success will grow dramatically.